What You'll Learn

Gain Knowledge, Skills, and Confidence

    1. Program Purpose

    2. Greensboro’s Story Starts with YOU!

    3. Tell Us About Yourself

    1. Who We Are – Visit Greensboro

    2. You're Welcome in Greensboro

    3. Greensboro at a Glance - What Makes Our City Memorable

    4. Greensboro’s Living History

    5. Must-See Attractions, Hidden Gems & Local Favorites

    6. What Do You Know about Greensboro?

    1. Explore the Greensboro Region

    2. Meet Our Neighboring Communities

    3. Unique Experiences in Every Direction

    4. How to Recommend Beyond Greensboro

    5. Real-World Scenarios

    6. What Do You Know about the Local Region?

    1. Best Practices for Welcoming Visitors

    2. Tournament Town - Greensboro's Championship Spirit

    3. The People Powering Our Tourism

    4. Turning Visits into Local Value

    5. How Does Tourism Impact Greensboro?

    1. The Power of Words

    2. Communication Skills & Professional Etiquette

    3. Active Listening in Action

    4. How Will You Communicate & Create Unforgettable Experiences?

    1. Your Role as an Greensboro Guide & Ambassador

    2. Carry Greensboro Forward

    3. Look How Far You've Come

Become a Guide

  • Free
  • 27 lessons
  • 15 minutes of video